Shipping policy

At Arc Cases, we aim to deliver your orders quickly and safely to your doorstep. We’ve partnered with Shiprocket, one of India’s most reliable logistics providers, to ensure smooth and transparent shipping across the country.

Shipping Time

Our standard delivery timelines are as follows:

Tier 1 Cities (Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Pune, etc.):
Delivery within 3 to 5 working days after dispatch.
Tier 2 & Tier 3 Cities / Rest of India:
Delivery within 6 to 7 working days after dispatch.
Overall, most orders are delivered within 3 to 7 working days depending on your pin code and location.

Dispatch Time

Orders are usually processed and shipped within 24–48 working hours after confirmation.
Once shipped, you will receive a tracking link via SMS or email to monitor your delivery status.

Shipping Partners

We use Shiprocket as our logistics partner, which automatically assigns the fastest available courier for your location from trusted names like Blue Dart, Delhivery, Xpressbees, DTDC, and more.

Shipping Charges

We offer Free Standard Shipping on all prepaid orders.
COD orders may include a small handling fee depending on your location and payment method.

Delivery Issues

In rare cases of delays due to remote location, natural calamities, or courier network disruptions, we appreciate your patience and understanding. Our support team will assist you with real-time tracking and updates if needed.

Important Notes

Working days exclude Sundays and public holidays.
Ensure your delivery address and contact number are entered correctly during checkout.
Once dispatched, delivery times are controlled by our courier partners, but we’ll always assist in case of any concerns.